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| 'NGOSS Distilled', 'Business Process Framework (eTOM) Distilled' & 'Information Framework (SID) Distilled' Cairo, EgyptSunday, August 24, 2008 - Tuesday, August 26, 2008This NGOSS Distilled course provides students with an over view of the NGOSS framework and its key components: the Business Process Framework (eTOM), the Information Framework (SID), the technology neutral architecture and the application map.
This Business Process Framework (eTOM) Distilled course provides the attendee with a big picture view of the Business Process Framework and its use in business process transformation.
The Information Framework (SID) Distilled course provides an overview of NGOSS and three of its cornerstones: the Business Process Framework (eTOM), the Information Framework (SID), and the Technology-Neutral ArchitecturRead More |
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| 'NGOSS Distilled', 'Information Framework (SID) Distilled' AND 'Information Framework (SID) Modeller's Workshop' Morristown, NJ, USAMonday, August 25, 2008 - Thursday, August 28, 2008NGOSS is the telecom industry’s only true standard for development and deployment of OSS/BSS that are easy to integrate, flexible, and easy to manage throughout their lifecycle. The TM Forum Information Framework (SID) is at the heart of NGOSS providing the tools and language to model corporate data from the highest level right down to inclusion in software solutions. The TM Forum Information Framework (SID) Workshop offers theory and practice on the use of the framework.Read More |
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Service Providers and the Connected Home SummitWednesday, August 27, 2008 - Wednesday, August 27, 2008Organized by: CABA's Connected Home Council
Location: Tech Center in San Jose, CARead More |
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| Revolutionizing Call Data Record Management at VerizonThursday, September 04, 2008 - Thursday, September 04, 2008To help maximize quality of service, revenue recognition and profitability for the future, telecommunications companies must be able to store and analyze much more call detail data than they can today (months or years worth, not just days or weeks). This webinar will feature a breakthrough case study from Verizon explaining their decision to implement a new call detail record (CDR) data warehouse and the technology and approaches they have applied to create and maintain it. Read More |
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| 'NGOSS Distilled', 'Business Process Framework (eTOM) Distilled', AND 'Information Framework (SID) Distilled' Tel Aviv, Israel Sunday, September 07, 2008 - Tuesday, September 09, 2008NGOSS is the telecom industry’s only true standard for development and deployment of OSS/BSS that are easy to integrate, flexible, and easy to manage throughout their lifecycle. The Business Process Framework (eTOM) is at the heart of NGOSS. It provides the only standardized way within the telecoms industry to capture business processes. The Information Framework (SID) is the lingua franca for NGOSS. It is used to define in business and systems terms, the information that is utilized in OSS/BSS deployments.Read More |
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| 'NGOSS Distilled', 'Business Process Framework Distilled', 'Information Framework Distilled' AND 'Business Process Framework Implementer’s Workshop' Singapore Sunday, September 07, 2008 - Thursday, September 11, 2008NGOSS is the telecom industry’s only true standard for development and deployment of OSS/BSS that are easy to integrate, flexible, and easy to manage throughout their lifecycle. The Business Process Framework (eTOM) is at the heart of NGOSS. It provides the only standardized way within the telecoms industry to capture business processes. The Information Framework (SID) is the lingua franca for NGOSS. It is used to define in business and systems terms, the information that is utilized in OSS/BSS deployments. Read More |
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| Managing the Chaos: How to Launch New Services and Bundles Faster with an Enterprise Product CatalogThursday, September 11, 2008 - Thursday, September 11, 2008In this era of convergence, service providers must realize the full profit potential of their services; they must be able to launch new services and bundles faster than ever before and at minimal cost. Attend this free webinar to hear real-world examples of the need for evolving product management strategies that span business, operations, and financial aspects of the provider's offerings using an enterprise product catalog (EPC), and that allow delivery of truly innovative services as well as a compelling consumer experience that differentiates service providers from their competition.Read More |
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| 'NGOSS Distilled', 'Business Process Framework (eTOM) Distilled' & 'Information Framework (SID) Distilled' Sofia, BulgariaMonday, September 15, 2008 - Wednesday, September 17, 2008NGOSS is the telecom industry’s only true standard for development and deployment of OSS/BSS (Operations/Business Support Systems) that are easy to integrate, flexible, and easy to manage throughout their lifecycle.The Business Process Framework (eTOM) is at the heart of NGOSS. It provides the only standardized way within the telecoms industry to capture business processes. The Information Framework (SID) is the lingua franca for NGOSS. It is used to define in business and systems terms, the information that is utilized in OSS/BSS deployments.Read More |
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| Unlock Partner Potential – Creative Strategies for Partner Relationship ManagementThursday, September 18, 2008 - Thursday, September 18, 2008It is becoming increasingly necessary for service providers to accelerate their growth by developing strong partnership capabilities through effective and efficient Partner Relationship Management while keeping existing services up and running. This Webinar examines innovative ways for service providers to leverage existing relationships and develop new partner models to maximize revenues and provides an overview of the key market drivers, challenges and opportunities in doing so. Read More |
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| ''Business Process Framework (eTOM) Distilled', AND 'Business Process Framework (eTOM) Implementer’s Workshop' London, EnglandMonday, September 22, 2008 - Wednesday, September 24, 2008The Business Process Framework (eTOM) is at the heart of NGOSS. It provides the only standardized way within the telecoms industry to capture business processes. The adoption of the Business Process Framework (eTOM) continues to increase within the telecommunications industry.Read More |
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| Network Performance Measurement: A Key Step Toward Operational ExcellenceWednesday, September 24, 2008 - Wednesday, September 24, 2008Are you looking to improve the quality of the services your business provides yet at the same time get more efficient so as to obtain higher yields? Would you like to know the best practices for ensuring your network infrastructure runs optimally and delivers the range of services your customers depend on? If the answer is 'yes' attend this Webinar.Read More |
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| Web Self-Service: Meeting the Demand for Better Customer ExperienceThursday, September 25, 2008 - Thursday, September 25, 2008It is a commonly held belief that web self-service portals have not lived up to their potential as a cost-savings mechanism for businesses looking to provide alternative forms of customer service. However, new research confirms that web self-service has moved beyond simple cost and is now a critical element of the customer experience for B2C and B2B customer segments.Read More |
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| 'NGOSS-styled SOA: Creating NGOSS-based Contracts' São Paulo, BrazilMonday, September 29, 2008 - Wednesday, October 01, 2008This three-day course provides delegates with practical hands-on experience using the AutoMagicKB reference models to create NGOSS-styled SOA Service Contracts.Read More |
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| SOA and NGOSS Contracts: A Practical Approach to IntegrationThursday, October 02, 2008 - Thursday, October 02, 2008Many service providers are achieving success by applying the best practices of NGOSS to their IT transformation projects. This is because NGOSS standards cover the key technical aspects necessary for success — architecture (TNA), applications (Applications Framework - TAM), process (Business Process Framework - eTOM) and data (Information Framework - SID). Read More |
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| End To End Approach to Service Quality and SLA ManagementThursday, October 09, 2008 - Thursday, October 09, 2008Quality expectations of customers are increasing, thus acting as catalyst for changes in service providers’ business models and their approach to overall service quality management. Introduction of SDP and Service Delivery Framework has increased flexibility for easily creating and co-provisioning services, resulting in a more complex end-to-end business case for delivering services. Join us to find out all you need to know about current and future requirements for top-down, end-to-end service quality management in an environment of evolving business models and an expanded service delivery value chain.Read More |
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| 'NGOSS Distilled', 'Business Process Framework (eTOM) Distilled' AND 'Information Framework (SID) Distilled' Istanbul, TurkeyMonday, October 13, 2008 - Wednesday, October 15, 2008NGOSS is the telecom industry’s only true standard for development and deployment of OSS/BSS (Operations/Business Support Systems) that are easy to integrate, flexible, and easy to manage throughout their lifecycle.The Business Process Framework (eTOM) is at the heart of NGOSS. It provides the only standardized way within the telecoms industry to capture business processes. The Information Framework (SID) is the lingua franca for NGOSS. It is used to define in business and systems terms, the information that is utilized in OSS/BSS deployments.Read More |
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