Training
  
Training Courses at Management World Africa 2008

Monday, July 14th
9.00 - 17.00

TM Forum Business Process Framework (eTOM) Distilled TM Forum Business Process Framework (eTOM) Implementer's Workshop

Tuesday, July 15th
9.00 - 17.00

TM Forum Information Framework (SID) Distilled

ALSO

KNOWLEDGE CERTIFICATION EXAMS, Tuesday, July 15th:
Business Process Framework (eTOM) Knowledge Certification Exam - 6:15pm-7:15pm

Information Framework (SID) Knowledge Certification Exam - 7:30pm-8:30pm


Course levels:

To assist delegates in choosing the right course for them we have introduced the following course categorisation.

Introductory courses Intermediate courses
These are broadly based courses that provide the delegate with an overiew of a technology or topic. The attendee will leave the course with a good understanding of the area and its relevance to their business. Intermediate courses assume that the attendee is broadly familiar with the topic and is now seeking ideas for deployment within their organisation. They present a finer level of detail than found in the introductory courses.